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Service guarantee

To provide you with more considerate pre-sales, in sales, and after-sales services for products

  • Pre sales technical support

    A mature R&D team can provide customers with high-quality technical support

  • Fast delivery

    Fast delivery of spot goods (within 1 working day), non spot standard products will be shipped within 3-5 days

  • High quality products

    A comprehensive quality control and after-sales service system to provide users with a high-quality cooperation experience

  • Worry free after-sales service

    Rapid response to after-sales service, 24-hour online response, 72 hour on-site response

  • One stop service

    Unified and standardized management throughout the entire process from pre-sales to after-sales, making you worry free and worry free

service value

Kaiwang customer service provides "convenient" and "simple" services on the basis of original factory services. With the "Zhijie" series of service products, we help customers increase equipment value, improve enterprise efficiency and competitiveness.

Professional

Comprehensive application platform provides senior support to accelerate the resolution of technical problems

Professional

Comprehensive application platform provides senior support to accelerate the resolution of technical problems

发货快,Worry free after-sales service

Day after day, adhere to mature delivery time and after-sales system standards

  • Fast delivery

    Standard products are shipped within 1 working day, and non inventory products are shipped within 3-5 working days (excluding customized non-standard products).

  • Extremely fast response

    24-hour after-sales service, after-sales repair hotline, to answer your questions

  • Worry free after-sales service

    1 year warranty, providing comprehensive pre-sales and after-sales services such as installation, debugging, training, and maintenance.

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